FAQ: Why Can’t I Hear Audio Through My Headphones On Xbox?

Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly. Check the mute button on the headset controls to make sure the headset isn’t muted.

How do I get my Xbox to play sound through my headphones?

Open up your Xbox Dashboard and go into the ‘Settings’ menu. From here, you’re going to want to select ‘ Display and Sound ‘ and then find the ‘Volume’ option. This will open up several settings which allow you to channel game audio through your headset, speakers or both.

Why can’t I hear the game through my headset?

Make sure your audio source is on and the volume is up. If your headphones have a volume button or knob, make sure to turn it up. If you have battery-powered headphones, make sure there is enough charge. Make sure the headphone jack is firmly plugged into the correct audio jack.

Why can’t Xbox hear game audio?

Open the Guide by pressing the Xbox button. Go to settings. Then go to the Display & Audio settings. Under the audio settings, check which audio format you use for your headphones.

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Why does my headset not work with my Xbox One controller?

Make sure the headset is firmly plugged into the controller. If the headset isn’t plugged in all the way or isn’t seated properly, it won’t make a good enough connection, and the controller won’t recognize it. Unplug it, then plug it back in. Make sure the headset isn’t muted.

Why can’t I hear or talk in game chat on Xbox?

If you can’t hear the person you’re trying to chat with after joining their party, try these tips: Check that your privacy settings allow communication with everyone. Press the Xbox button  to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.

Why can I hear game audio but not chat?

If it’s set to focus only on voice chat it might be muting the game audio. To check the chat mixer go to your Xbox Settings, then under General go to Volume & Audio Output. Select Chat Mixer and try choosing one of the other options.

Can hear through headset but can’t talk Xbox?

Make sure your headset is not muted. Check the mute button on your headset control or the audio settings on your Xbox One. You may also need to adjust the audio settings to increase the microphone volume (this can enable your voice to be clearer and louder).

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